Shipping Policy

Last updated: July 22, 2026

At My Store, we work hard to get your order to you as quickly and safely as possible. Please review our Shipping Policy below for all the details on processing times, delivery options, and more.

1. Order Processing

All orders are processed within 1–3 business days (Monday through Friday, excluding public holidays) after payment is confirmed. You will receive an email notification with tracking information once your order has shipped.

⚠️ Orders placed on weekends or public holidays will begin processing on the next business day.

2. Shipping Rates & Delivery Times

Shipping Method	Estimated Delivery	Cost
Standard Shipping	5–10 Business Days	Calculated at checkout
Expedited Shipping	2–5 Business Days	Calculated at checkout
Express Shipping	1–2 Business Days	Calculated at checkout
🎁 Free Standard Shipping	5–10 Business Days	Free on qualifying orders

3. Free Shipping

We offer free standard shipping on all orders that meet our qualifying threshold. The current free shipping threshold will be displayed at checkout. Add more items to your cart to unlock free shipping!

4. Shipping Destinations

We currently ship to addresses within the United States, including Alaska and Hawaii. At this time, we do not ship to P.O. Boxes or APO/FPO addresses.

For international shipping inquiries, please contact us at sulfur.06creator@icloud.com.

5. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your package in real time. Please allow up to 24 hours for tracking information to become active after receiving your confirmation email.

6. Lost or Stolen Packages

My Store is not responsible for packages that are lost or stolen after confirmed delivery. If your tracking shows delivery but you haven't received your package, please:

1. Check with neighbors or building management.
2. Contact the shipping carrier directly with your tracking number.
3. If the issue remains unresolved, contact us at sulfur.06creator@icloud.com — we will do our best to assist you.

7. Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery at sulfur.06creator@icloud.com with your order number and clear photos of the damage. We will arrange a replacement or refund as quickly as possible.

8. Contact Us

For any shipping-related questions, our customer support team is here to help:

📧 Email: sulfur.06creator@icloud.com
We respond to all inquiries within 1–2 business days.